Where is my order?
Sign in and open My Account › Orders; the tracking link is next to each shipped order.
How much is shipping?
Standard shipping is $6.99 and free over $75. Expedited is $14.99. Details in the Shipping Policy.
Can I return an item?
Yes — most items within 30 days of delivery. See Returns & Refunds.
Which payment methods do you accept?
Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, Google Pay.
Is my payment secure?
Yes. Checkout runs over an encrypted (HTTPS) connection and card details are handled by PCI-DSS compliant payment processors; we never see or store your full card number.
Can I change or cancel my order?
Contact us at support@kentesupmarket.com as soon as possible. Orders can be changed or cancelled until they are handed to the carrier.
How do I contact you?
Email support@kentesupmarket.com during Monday – Friday, 9:00 AM – 6:00 PM (ET), or use the Contact page.